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How A Security Operations Center Works
Security Operations Center (SOC) is a specialized unit within an organization that continuously performs security monitoring, analyzes security incidents and responds to them in order to protect the IT infrastructure from cyber threats.
This can be divided into three main areas:
Protect
Typically, a SOC tracks various security alerts, including messages from tools about potential threats as well as information from employees, partners and external sources. Many modern SOCs use a SIEM system to centrally collect and manage alerts.
Detect
The reported threats or incidents are investigated by the experts in the SOC to ensure that they are not false reports that turn out to be harmless.
Respond
If a security incident is confirmed and a response is required, the case is forwarded by the SOC to the appropriate individuals or teams to take countermeasures. With a playbook agreed with the customer, the SOC/MDR partner also reacts directly in the customer’s infrastructure to contain an attack, e.g. by isolating endpoints.
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How A Typical SOC Project With Us Looks Like
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What Is A Good Security Operations Center?
Modularity
A good SOC service provider offers a modular offering that enables customers to start with a reduced scope and then develop further as required.
Transparency
Price structures should be clear and understandable, with no hidden costs. Volume-based license models can be difficult to calculate. A good service provider offers alternative licensing options that are tailored to the customer’s individual requirements.
Clear Core Competence
As security is a multi-faceted field, you need to be confident that your service provider has the expertise to protect you. It’s important to make sure that the SOC service provider you choose specializes in security and doesn’t just offer it as an add-on service.
Modularity
A good SOC service provider offers a modular offering that enables customers to start with a reduced scope and then develop further as required.
Transparency
Price structures should be clear and understandable, with no hidden costs.
Licensing
Volume-based license models can be difficult to calculate. A good service provider offers alternative licensing options that are tailored to the customer’s individual requirements.
Specialist Knowledge
Security is a complex field You should be able to trust that your service provider has the necessary expertise to protect you.
Clear Core Competence
Customers should ensure that the chosen SOC service provider specializes in security and that the SOC is not just an additional offering.
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The Successful Selection Of A Partner
For Your Managed SOC
A Security Operations Center (SOC) has the task of permanently monitoring a defined IT environment for security-relevant events. This usually involves analysing log files and/or data traffic for suspicious information. The aim is to detect threat scenarios and initiate appropriate countermeasures (“response”).
In this whitepaper, we address the key issues in the specification of requirements, as well as success criteria in the selection process.
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Philipp Pelkmann
CTO CyberCompare
